- Your order will be processed within 2-3 working days of order being placed and payment received. If there are any longer delays due to stock or shipping problems we will contact you.
- Shipping on all orders under $74.99 are; Overnight Courier Post, $5.00 or $11.50 Rural, up to 3 working days. If we are aware of nationwide/regional postal delays outside of our control we will notify you. Changes to costs will be updated on our website.
- Shipping for orders $75.00 and over qualify for FREE SHIPPING to any NZ street address. To prevent delays please take care to provide a street address and contact phone number. We accept no responsibility for failing to deliver if you provide an incorrect address.
- Contact us to discuss your needs if your require international shipping.
- If your order does not arrive within a few days of your receiving our notification of it having been shipped, please contact us so we can search for it. We cannot be held responsible if we are not informed within 7 days as we have to be prompt in making a claim on our freight insurance.